Return Policy

@ Cutiestoreq8 , your shopping experience is our priority. Return and exchange is only applicable only if you have received a damaged item. if you have received a defective item, you simply can contact us with your issue and we will get back to you asap.

We are not responsible for any losses or damages that occur to the products while they are in your possession and in this case we can refuse your request for return or exchange.
In accordance with global retail industry standards, we cannot accept returns or exchanges for products that fall into the following categories: lingerie, women's underwear, one-piece swimwear, swimming trunks.

to return an item, the following conditions must be met:

  • the item must be unworn, unaltered and unwashed.
  • the item must be accompanied by its original tags and in original undamaged packaging.
  • the information must be submitted within the same day of receiving your order.
  • image of damaged items should be sent to our team for review and damage confirmation.

@ cutiestoreq8 co. reserves the right to reject returns which do not comply with our return policy.